Privacy Policy

1. Introduction

Aava Production Hub (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of its clients, users, and visitors (“you”). This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Privacy Act 2018 (2075) of Nepal and other relevant laws. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect various types of information, including but not limited to:

a. Personal Information

  • Name, email address, phone number, postal address

  • Business details such as company name, industry type

  • Billing information, including payment details

b. Non-Personal Information

  • IP address, browser type, device information

  • Website usage data, cookies, and analytical information

3. How We Collect Information

We collect data through:

  • Direct interactions (e.g., when you contact us or fill out forms)

  • Automated technologies (e.g., cookies, analytics tracking)

  • Third-party sources (e.g., social media platforms, business partners)

4. Use of Collected Information

The collected data is used for:

  • Providing and improving our digital marketing services

  • Processing payments and managing customer relationships

  • Communicating about updates, promotions, and offers

  • Ensuring security and compliance with legal obligations

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it under the following circumstances:

  • Legal Requirements: When required by Nepalese law enforcement or regulatory bodies

  • Business Operations: With third-party service providers (e.g., hosting, analytics, payment processors) who help us operate our business

  • Consent-Based Sharing: When you provide explicit consent for sharing your data

6. Data Security

We take necessary security measures, including:

  • Encryption and secure storage of personal data

  • Restricted access to sensitive information

  • Regular security audits and updates

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. After that, it is securely deleted or anonymized.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience. You can control cookie preferences through your browser settings.

9. Your Rights

Under Nepalese law, you have the following rights:

  • Access & Correction: Request access to your data and correct inaccuracies

  • Deletion: Request deletion of personal data, subject to legal obligations

  • Data Portability: Request a copy of your data in a structured format

  • Opt-Out: Withdraw consent for marketing communications

10. International Data Transfers

If we transfer personal data outside Nepal, we ensure appropriate safeguards to protect your privacy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with the effective date.

12. Contact Information

For inquiries or concerns regarding this policy, contact us at:

By using our services, you acknowledge and agree to this Privacy Policy.